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If you need support on your flight rescheduling and cancellations please reach out to our team who can assist you and we can refer you to our insurance helpline, which is available to assist passengers who have questions, please contact [email protected]

If you require immediate assistance, please give us a call using our international toll-free phone numbers below and we’ll be more than happy to assist you.

Our office hours are 9:00am – 5:30pm AEST

Call 1800 152 174 (Free call Australia only) or +61 2 9252 1033

INTERNATIONAL TOLL-FREE NUMBERS:

New Zealand: 0800 447 042

United Kingdom: 0 808 189 2005

US & Canada: 1 833 826 5828

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